RUG CARE
It is a well-known fact that many oriental rugs have survived for centuries. Because fine rugs are an investment, when treated properly and regularly maintained, they retain their beauty and last a remarkably long time.
Our fine, intricately handcrafted rugs are made using only the finest materials: premium quality wools, Silkette™ (see description below) and a wool-Silkette™ combination.
When properly cared for and maintained, our fine handcrafted wool area rugs will offer you and your family a lifetime of beauty, use and enjoyment.

caring for silkette™ rugs

WHAT IS SILKETTE & HOW TO TAKE CARE OF IT:
Silkette™ is Kalaty's trademarked name for the silk-like viscose fiber used in many of the company's most fashion-forward handcrafted rug designs. Silkette™ is made from natural bamboo and is oftens referred to as bamboo silk. Some of our rugs are made entirely of Silkette™, while others are made of a combination of premium wool and Silkette™. Always remember that proper
MOISTURE IS A SILKETTE RUG'S ENEMY:
• Silkette™ is a natural fiber and will absorb moisture, so do not use Silkette™ rugs in damp areas (kitchens, bathrooms, basements, porches, etc.).
• Never steam clean or wet-shampoo fine Silkette™ area rugs because such processes may cause shrinkage, discoloration or staining.
• Professional cleaning is recommended when all-over cleaning is needed.
• Vacuuming is the single best way to maintain Silkette™ rugs because doing so removes dirt particles that cause additional wear on carpet fibers.

GENERAL MAINTENANCE FOR WOOL, WOOL-SILKETTE™ & SILKETTE™ RUGS

VACUUM FREQUENTLY
• Vacuuming is the single best way to remove dirt.
• Use low-level suction-only vacuums not beater-bar/rotating powerhead types, which are hard on fine rugs.
• Always vacuum in the direction of the nap ... never against the nap. (Vacuuming against the nap presses dirt back into the rug.)
• Determine direction of nap by running your hand across the pile.
• Unless you use a bagless vacuum, use a new bag as often as possible.
• Never vacuum the fringes of a rug. (Best way to clean fringes is by sweeping with a broom.)
• Continued catching of fringe in your vacuum's suction will cause fringes to tear or break.
ROTATE RUGS FREQUENTLY
• Rotating frequently will equalize the effects sunlight will have on a rug.
• Remember that continuous exposure to the rays of bright sun (even indirect sunlight) will damage dyes used in Oriental rugs.
• On sunny days it is wise to use window shades, shutters, or curtains to reduce the chances of fading and possible sun damage.
• Faded areas are often hidden by soils and will not be apparent until such time that the entire surface needs to be cleaned.
• Rotating your rug will help to balance fading as well as wear that may occur over time and use.
• Using a good-quality rug pad will double the life of your rug.
• A rug pad will protect your rug from excessive wear, especially in heavy traffic areas.
• The best padding is a hair or fiber-filled pad with rubberized surface that keeps a rug from moving and/or wrinkling.

SPROUTING: WHAT IT IS & WHAT TO DO ABOUT IT

• Over time and use, you may notice what is referred to as "sprouting" of the wool yarns in your rug.
• Sprouting is a normal characteristic of a fine handmade rug and can happen throughout the life of your rug.
This is not a flaw and does not affect the rug's durability.
• In the event that an excess of yarn sprouts appear on the surface of your rug, use scissors and carefully clip each piece of yarn to the same level as the rest of the rug's pile.
• Do not pull out the yarn, as this may cause damage to your rug.

SOLVING AND AVOIDING PROBLEMS

LIQUID SPILLS
• Remove liquid spills immediately by blotting with white towel, white cloth or white paper towels.
• Do not rub. (Rubbing a spill can work liquid deeper into the rug fibers and cause the spill to become a stain).
• See STAIN REMOVAL & CLEANING GUIDE section below for more detailed information
CUTS OR BURNS
• Should your rug incur damage from a cut or burn, let a competent professional deal with the problem before such issues become even bigger. • The best sources of help can be found online or through your local dealer of fine carpets and rugs.
INDENTATIONS OR CRUSHED PILE
• In areas where pile may be indented or crushed by legs of heavy furniture, it is possible to "fix" or up-right pile in the depressions.
• Simply brush the indented area with a soft brush. If needed, moisten the area with a very light spritz of clean water and follow by lightly brushing.
• Remember to only moisten lightly.
• Never wet any part of your fine rug.
storing rugs
• If rugs must be stored for long periods of time, don't store in airtight plastic bags.
• If it's necessary to store your rugs, it is essential that you inspect them frequently.
• Fine rugs need to breathe. They often rot or mildew if wrapped in plastic.
• It is best to wrap in a sheet or other large piece of cloth.
• Ideally large rugs should be rolled around poles, but it is best if they are allowed to lie flat and on top of each other.
• Never store rugs in a humid, damp, or poorly ventilated room. Doing so causes mildew, discolors and weakens rugs.
• Do not store a rug in a hot closet, which may cause the base of a rug to dry out and thus destroy a rug's strength and durability.

STAIN REMOVAL & CLEANING GUIDE FOR SILKETTE™, WOOL & WOOL-SILKETTE™ RUGS

• Remove liquid spills immediately
• Blot spills – do not rub – using a white towel, white cloth or paper towels.
• Note: Rubbing a spill can work the liquid deeper into the fibers, thus causing the spill to become a stain.
SPOTS CAUSED BY SOLIDS
• First remove any remaining solid material by carefully scraping with a spoon.
• Always work from the outside edges inward toward the center of a spot in order to prevent further spreading.
• If you decide to treat a spot, use dry cleaning products only – such as Capture, Host or Wool Dri. (Consult a professional before using these products.). Be sure to download our guide to STAIN TREATMENT & STAIN REMOVAL PROCEDURES for more detailed information.

AS A GENERAL RULE PROFESSIONAL CLEANING IS RECOMMENDED EVERY 1-3 YEARS AND IN CASE OF MAINTENANCE FOR AN UNUSUAL EVENT